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Help
Copyright © JapanConsuming, 2000, 2001. 2002, 2003, 2004. All rights reserved.
JapanConsuming Support Page
Problems Downloading JapanConsuming
JapanConsuming is quite a large file (around 1MB). For this reason, downloading files will take a few minutes. If you have set your browser to open pdf files within the browser, the file will open automatically. However, we recommend you set your browser to save the file. If you save the file, you can more easily print it out.
If you have any questions about downloading your JapanConsuming file, please contact us: support@japanconsuming.com
Viewing JapanConsuming Monthly Report
JapanConsuming is produced using Adobe Acrobat. The monthly report is saved as a "pdf" (portable document format) file, and can be opened on almost any kind of computer. You can view the documents by downloading Adobe's free Acrobat Reader software. This is available in both Windows and Macintosh format, and can now handle a number of languages.
The dowload pages forAdobe Acrobat are here.
When installing Acrobat, you may install a plug-in which will allow you to view JapanConsuming from within your favorite Web Browsing software (Netscape Communicator or Microsoft Internet Explorer). We do not recommend this.
If you have any questions about viewing your JapanConsuming file, please contact us: support@japanconsuming.com
Printing JapanConsuming Reports
There are some issues with printing JapanConsuming Reports or any other large Adobe Acrobat File. Basically, the larger the memory you have on your printer, the better you will succeed, but it is possible to print the report even with more basic resources.
If you have problems printing the report, before printing, try adjusting the settings within the "Print Set-up" dialog to "Print As Image" (or similar), and NOT "Postcript". This will solve most problems.We are looking for the best and easiest printing methods for various platforms, and would welcome feedback from readers about their experiences. Please contact us at: support@japanconsuming.com.
For further information, please see Adobe's support Pages:
Troubleshooting Acrobat Printing Problems on a Macintosh
Troubleshooting Acrobat Printing Problems on Windows
If you have any other questions about printing your JapanConsuming file, please contact us: support@japanconsuming.com
Note: Adobe recently released version 5.0 of Acrobat including Acrobat Reader. Japan Consuming will continue to be produced in version 4.0 for the forseeable future, but customers might want to try the new version. See Adobe