When Carrefour entered Japan’s GMS market three years ago, the
effect on the local competition was profound. Aeon particularly was
galvanized into action and Wal-Mart and Tesco realized they had better
get a move on. Will Saks’ entry do the same for upscale retailing
and encourage others to enter Japan? The fact that Saks’ worldwide
turnover is less than double that of Isetan’s Shinjuku store
alone should at least indicate the potential for luxury retailing
to other overseas retailers.
Whilst the number of visitors to Japan is back to normal, the annual
outflow of Japanese tourists is not returning to the heights of
the pre-SARS months. Good news for Japan Inc.
The latest addition to the Louis Vuitton store chain is the most
exciting so far. Located in Roppongi Hills, the large scale store
is flashy, glitzy, and aimed at tourists visiting the capital’s
newest and biggest retail and office complex.
Kokuyo is Japan’s leading stationery manufacturer, and a company
that has long employed a traditional keiretsu system of distribution.
It is now dissolving that system in favor of a more modern, low cost,
and direct system. The speed with which Kokuyo will make this change
is impressive.
The cool summer left most retailers with too many sandals, but
those quick off the mark with knee-high boots have made a killing.
Department stores are busy preparing for a busy, boot-full Fall
season.
Commercial use of the Internet and mobile phone networks is now
exploding. Aoyama Shoji, for example, is about to launch an innovative
new system to market specifically to students through their mobile
phones. With the target so clearly defined the benefits are obvious
and it is probably the first of many similar campaigns.
The casual wear market is another excellent example of the general
trend in retailing where leading chains are grabbing market dominance
with the rest hobbling along behind.
Matsuzakaya’s Sakae store complex was the largest single department
store in Japan even before it opened its new 10,189 sqm South Annex
in September. Adding space is all very well. Now Matsuzakaya has to
get the customers into it.
The decline in Uniqlo sales is leveling out and Fast Retailing
remains profitable. Still, chairman Yanai’s hope for a ¥1
trillion turnover by 2010 seems far fetched. Acquiring Theory, the
US specialty apparel chain, might seem like a desperate effort to
add revenue but there is more to the deal than meets the eye: the
expertise of Link International.
Daiei has clinched the deal to sell off its expensive hotel, baseball
and leisure facility in Fukuoka. The buyers are foreigners, and
for many in Japanese baseball circles that presents a problem. Even
though Japanese companies own US teams, in Japan, while foreign
players are fine, foreign team owners are another matter.
For the past five years or so, department stores have pushed forward
with a huge investment in store refurbishment and refitting. With
some rare exceptions, all the money spent seems to have had only
a minor effect, but cozy relationships mean that banks are willing
to provide ever more cash for stores to be spruced up. On the other
hand, many stores are indeed in dire need of a face lift.
In 2004, Mitsukoshi will celebrate 100 years as a department store.
It is one traditional retailer that’s likely to survive, but
it continues to struggle to improve performance as day-by-day new,
more dynamic retailers bite further into its trade. Now, in a sweeping
move, the company has merged with subsidiaries and wiped out a whole
basket of debt. Effective strategy or just a traditional corporate
dance with smoke and mirrors?
This month JC completes its look at retail company results for
FY2002. We introduce rankings for both specialist retailing and
for Japan’s largest stores. In many ways, the two seem unrelated,
but the contrast goes beyond store size. Whereas specialty retail
chains have discovered modern retailing with positive results, large
store, mass merchandise retailers continue to struggle. A tale of
two formats.
Coolest summer since 1993
80% of kids under 9 using cosmetics
Jupiter opens Osaka call center
Cash and Carry expansion
Hori expands brand stores, looking for more overseas brands
LV in Roppongi Hills
Hand made ties
D Squared for women too
Marubeni acquires Nacx Nakamura
Autobacs enters the US
Men slip into ¥40,000 shoes
Takashimaya sells Sotetsu Rozen
Doggy water beds
One Omotesando store
Nikki to sell Sergio Tacchini
Maruetsu to begin online food sales
Itochu signs Capucci
Il Bisonte stores in Tokyo and Osaka
Lands End debuts on Yahoo! Japan
Starbucks still struggling
Online fashion shopping increasingly popular
Seiyu cuts bonuses
Mariella Burani catwalk show in Tokyo before Milan
Tobu Store goes GMS
Another European brand lifts Japan sales
Shiseido goes Chinese
CFS Corp to raise own brands to 15%